Atrocious! Order has been delayed, managed to get through to someone on Friday who promised it would be with me Monday, it has not arrived, now calling the same number results in me going through the long winded automated options list only for my call to be rejected! Doubt I will ever get my stuff and will never ever order from them again, absolutely disgusting.. 1 star is far too good
Really disappointed with this company. the majority of my order was not delivered. I have tried to contact the company a few times but I have had no response.
Waste of time & effort, not going into full story as wasted enough time on this company, safe to say first time using & last! The only good thing I can say is I got a full refund no problem.
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Abysmal service. Also, you can tell most of the reviews are fake. They usually get 2 or 3 reviews a week then on the 11th of September they get over 10, and they all are written in second language English. If they need to leave fake reviews for themselves, you know it's not worth buying from them.
If I could give this company a zero star I would. Recieved my order and contacted the company immediately as all the tshirts were either stained or had holes in them. I have emailed multiple times phoned multiple times and still my issue is completely ignored. I ha e even sent In photos. No reply at all and when I phone I'm told someone will get back to me immediately...did that ever happen ...NO....honestly can say its the worst company I have ever dealt with..I'm now sitting with a box of tshi
The company does not allow you to order one bath robe for a birthday present. Minimum order is for 10! Really disappointed as this is the only website I can find which has exactly what I'm looking for.
Dreadful - they don't answer the phones, nor do they respond to emails. I haven't received my order and don't know if I ever will. I'm in the process of disputing the transaction with paypal as I want a refund and I'll order elsewhere.
POOR CUSTOMER SERVICE Received the wrong order (understand mistakes happen), but the service has been appalling. Slow to respond, then to return the items they refused to collect the items on Saturday (their courier does collect on Saturday) and expected me to take time off work for them to collect but wouldn't provide a time of pick up until the day the collection was due so the customer who's order I had was then left waiting. They wouldn't send my items until I returned what I had. I've asked
This was my very first order. I ordered from them specifically because on the site it stated that they only ship using UPS (they added FedEx to the website about an hour after I asked to cancel my order, I DID get a screenshot thank goodness). I no longer order from companies that use FedEx, due to ongoing issues involving a driver. Anyway, after getting an email from FarmFoods, stating that the order was being packaged and would be shipped soon via FedEx, I contacted them, letting them know tha