Great products at a reasonable price. I missed the fine print that my order would have met all requirements with the expectation of complimentary delivery in the event that I had spent a couple of dollars more. I figure the site should make that update. In the same way as other organizations, Jenson sends a shipping notification when only a name has been created. The item may not actually send for several days.
Tto - August 7, 2018
Rating
Western is always top-notch and has sold me multiple bikes. The staff is cool on top of being knowledgeable and welcoming. In this specific case, I didn’t know what was needed in a full suspension mountain bike. The team walked me through it and let me try out a couple. Western surely put me on the accurate bike.
Top notch.
Rory M - August 31, 2018
Rating
Great products at great prices with high service. I bought a valuable part for my bike and saw the same item on sale the next day. I contacted Western Bike Works, and without doubt, they paid the difference.
Class act!
Alan G - September 11, 2018
Rating
Greetings everyone – I ordered a tire online for store get. When I went to the NW Portland store to pick it up, the staff were not able to find the order in the store’s computer. They were helpful, however, and gave me the item after looking at the order confirmation email on my phone.
They were not ready to give me a receipt so, I hope I don’t have any issues with the tire!
Much appreciated!
Ira Mirsky - September 17, 2018
Rating
Extraordinary “customer first” service both competent and enthusiastic about the cycling gear they offer!
Over the past 6 months, I have made a few buys of cycling parts and apparel from Western Bikeworks. I have made returns/exchanges for size and fit. I have received value matches for competing for bicycling sites. And, I also got technical support to locate replacement brake pads for my older Shimano 600 (pre-Ultegra) set-up.
Most recently, I was permitted to an expensive pair of bib cycling shorts that I had worn several times and was beyond the 60-day return period because I felt the seat pad was too thick/mushy.
Extraordinary “customer first” service both competent and enthusiastic about the cycling gear they offer!
Over the past 6 months, I have made a few buys of cycling parts and apparel from Western Bikeworks. I have made returns/exchanges for size and fit. I have received value matches for competing for bicycling sites. And, I also got technical support to locate replacement brake pads for my older Shimano 600 (pre-Ultegra) set-up.
Most
Rags - July 18, 2018
Great products at a reasonable price. I missed the fine print that my order would have met all requirements with the expectation of complimentary delivery in the event that I had spent a couple of dollars more. I figure the site should make that update. In the same way as other organizations, Jenson sends a shipping notification when only a name has been created. The item may not actually send for several days.
Tto - August 7, 2018
Western is always top-notch and has sold me multiple bikes. The staff is cool on top of being knowledgeable and welcoming. In this specific case, I didn’t know what was needed in a full suspension mountain bike. The team walked me through it and let me try out a couple. Western surely put me on the accurate bike.
Top notch.
Rory M - August 31, 2018
Great products at great prices with high service. I bought a valuable part for my bike and saw the same item on sale the next day. I contacted Western Bike Works, and without doubt, they paid the difference.
Class act!
Alan G - September 11, 2018
Greetings everyone – I ordered a tire online for store get. When I went to the NW Portland store to pick it up, the staff were not able to find the order in the store’s computer. They were helpful, however, and gave me the item after looking at the order confirmation email on my phone.
They were not ready to give me a receipt so, I hope I don’t have any issues with the tire!
Much appreciated!
Ira Mirsky - September 17, 2018
Extraordinary “customer first” service both competent and enthusiastic about the cycling gear they offer!
Over the past 6 months, I have made a few buys of cycling parts and apparel from Western Bikeworks. I have made returns/exchanges for size and fit. I have received value matches for competing for bicycling sites. And, I also got technical support to locate replacement brake pads for my older Shimano 600 (pre-Ultegra) set-up.
Most recently, I was permitted to an expensive pair of bib cycling shorts that I had worn several times and was beyond the 60-day return period because I felt the seat pad was too thick/mushy.
Extraordinary “customer first” service both competent and enthusiastic about the cycling gear they offer!
Over the past 6 months, I have made a few buys of cycling parts and apparel from Western Bikeworks. I have made returns/exchanges for size and fit. I have received value matches for competing for bicycling sites. And, I also got technical support to locate replacement brake pads for my older Shimano 600 (pre-Ultegra) set-up.
Most