Urban Bike Tech

Reviews (10) . Excellent
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10 User Reviews

Bethany - September 7, 2015

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FSAstore.com was so easy to use! Everything is spelled out for you whether it is available through flex-spending automatically or whether you need a prescription. The shipping was so fast, and although one of my products was not shipped with the rest, the problem was remedied very quickly. I would surely recommend Urban Bike Tech. Without any doubt go with Urban Bike Tech!!!!
Thank you, Team!!!
Bethany

Duane Stanton - August 23, 2018

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I had an excellent experience purchasing from Urban Bike Tech. There was a very short-term shortage on one item, and Jason was awesome about both communicating the shortage and offering a couple of alternative approaches to resolving the order. All products arrived in excellent shape and time, and are working perfectly.

Risa Strobel - August 27, 2018

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I had some shipping issues (I’m going for work, and the address my employer gave me turned out to be incorrect). Jason was really beneficial and super provoke at resending my package to a different address once it bounced back to Urban Bike Tech. I’m sure coming back to UBT for all my future Pitlock needs.

Jimmy - October 14, 2018

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What a great experience! Lots of fabulous inventory. Many keys available on hand. Shipped quicker than expected. Honestly pleasant and helpful customer service. I like this company and wish they sold more bike components. I will order from them again and profoundly recommend Urban Bike Tech to others.

Matthew L - October 22, 2018

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Jason was so accommodating and responding in assembling a slightly unusual combination of security skewers for me recently. The order was shipped and delivered promptly. He followed up well and was keen to ensure that I was pleased with my order once received. Simply outstanding!!!

Victam - July 31, 2019

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I wish I experienced this level of customer service with other shopping experiences. Great customer service.

Delvis V - August 13, 2019

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Very helpful, thorough and patient phone help. Very quick shipping. I have a lot of confidence in these folks!

S Smith - August 15, 2019

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Excellent up front advice. Competitive pricing. Quick free shipping.

D Mathur - August 18, 2019

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They were super knowledgeable, had great inventory and prices, and fast shipping. Awesome! Thanks, guys!

Helen T - August 21, 2019

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Excellent price, prompt delivery, and free 2 day shipping!

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