Universal Direct

Reviews (5) . Excellent
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5 User Reviews

Barbara Potter - May 31, 2018

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The easiest part of purchasing my new condo was definitely getting the HO6 insurance. My agent Jasmyn Williams is superbly responsive. She quietly explained the details I required for the wind mitigation inspection. She is caring, thorough and respectful of my time. Thank you, Jasmyn.

Dannei - June 1, 2018

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Jasmyn Williams was pleasant and accommodating. She made my experience shopping for homeowners insurance very stress-free. She went into detail for things that I didn’t understand, and I truly appreciated that. I wish that more representatives were as expert as she seemed to be. Thank you, Jasmyn.

Iris Lopez - June 12, 2018

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Jasmyn Williams? was quite supportive and explain to me, what everything meant as a first-time homeowner, I felt positive. Thanks for your professionalism Jasmyn is representatives like your self that we want.

Neil Schwam - July 3, 2018

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I had a few questions – customer service was successful, expert, friendly and pro-active. Every one of the agents that served me unmistakably recognized what they were doing and needed to and provided the first-rate service. Overall communication during the whole procedure was great. The main drawback, and in this way 4 rather than 5 stars, is the online/web application interface – it’s quite good, but confusing and could be better.

I had a few questions – customer service was successful, expert, friendly and pro-active. Every one of the agents that served me unmistakably recognized what they were doing and needed to and provided the first-rate service. Overall communication during the whole procedure was great. The main drawback, and in this way 4 rather than 5 stars, is the online/web application interface – it’s quite good, but confusing and could be bet

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James - September 8, 2018

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Company Inside agent was proficient and patient to find the best policy protection for my particular case just as informing me of moves I could make to decrease my premium. She followed and kept in communication with me and responded to every one of my questions during the enrollment procedure.

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