This is my first experience wanting brace replacement parts and my first experience, with Shop Orthopedics was perfect. I will be coming back when the time comes to order more replacement parts. I like new experiences, and this one is a great one!!!
Lynne Sheridan - August 24, 2018
Rating
I would buy again without any doubt. I ordered a tall foot boot. It seems like higher than average quality. Only one issue-I did leave a voicemail on a Friday regarding my purchase and wondering when it would ship. I did not get a return call, but I did get a great product. Thanks for making this purchase so easy!!!
Lynne Sheridan
Kelly A - August 28, 2018
Rating
The Shop Orthopedics Company -Above and beyond! The product I ordered was as described and shipped to me so quickly and painlessly. When I was unable to use the product, their customer service worked with me to facilitate my return. I would order from Shop Orthopedics again and strongly recommend their products and support. You can’t wrong in choosing them.
Thank you, money well spent!!
Kelly A
Larry Kesler - August 29, 2018
Rating
We contacted the returns department, however, heard nothing, and the phone went to voice mail. In any case, found they were moving, and the phone system was temporarily messed up. After several days they sent a return authorization as soon as they got my message. Completely professional, Great customer service!!!!
Thank you, Team!!
Larry Kesler
Matt Steitzer - August 31, 2018
Rating
The product was received as ordered. I ordered the wrong product and had extreme difficulty reaching this company to return. I finally found an email, and they responded so quickly, apologizing as they have had issues with phone systems. Although I was initially annoyed once, I connected with them they were very responsive, and I would order from this site again for sure.
Anthony Romo - August 6, 2018
This is my first experience wanting brace replacement parts and my first experience, with Shop Orthopedics was perfect. I will be coming back when the time comes to order more replacement parts. I like new experiences, and this one is a great one!!!
Lynne Sheridan - August 24, 2018
I would buy again without any doubt. I ordered a tall foot boot. It seems like higher than average quality. Only one issue-I did leave a voicemail on a Friday regarding my purchase and wondering when it would ship. I did not get a return call, but I did get a great product. Thanks for making this purchase so easy!!!
Lynne Sheridan
Kelly A - August 28, 2018
The Shop Orthopedics Company -Above and beyond! The product I ordered was as described and shipped to me so quickly and painlessly. When I was unable to use the product, their customer service worked with me to facilitate my return. I would order from Shop Orthopedics again and strongly recommend their products and support. You can’t wrong in choosing them.
Thank you, money well spent!!
Kelly A
Larry Kesler - August 29, 2018
We contacted the returns department, however, heard nothing, and the phone went to voice mail. In any case, found they were moving, and the phone system was temporarily messed up. After several days they sent a return authorization as soon as they got my message. Completely professional, Great customer service!!!!
Thank you, Team!!
Larry Kesler
Matt Steitzer - August 31, 2018
The product was received as ordered. I ordered the wrong product and had extreme difficulty reaching this company to return. I finally found an email, and they responded so quickly, apologizing as they have had issues with phone systems. Although I was initially annoyed once, I connected with them they were very responsive, and I would order from this site again for sure.