Ernestine - November 4, 2018
Incredible customer service. I have been amazingly satisfied with the way in which that Merchant One has been on top of everything in getting our services set up. Calling the day of delivery to answer all questions and resolve any issue quickly. Great!! Looking forward to the savings in our processing fees.
Thanks, Merchant One!!!
Dr Charles Samaras - November 15, 2018
Aimee was extremely useful as was Darryl. The gentleman who trained me on the site, I didn’t write his name, however, he was, great. Maybe his name is Lesley. He explained everything great and was extremely persistent. Excellent employee.
Amanda Bancroft - December 1, 2018
I completely love Merchant One. They are so incredibly accommodating and proficient. They are always there to assist me with anything I require. Felix and Nick are the best. If I could give 100 stars for them, I would. Merchant One’s prices are great as well. I would recommend them to any business. Thank you!!!
Christina - December 6, 2018
Extraordinary customer service! Michael was outstanding. He helped me find the merchant services organization that was deducting fees from our bank account in error. He additionally called the organization and stayed on the line to offer assistance if needed. We were on hold for over 20 minutes.
spa - December 18, 2018
I’ve worked with a few merchant service organizations consistently, and this organization has given reliably brilliant customer service. I’ve expected to talk with several representatives, and each time I’ve been awed with their level of professionalism. Today I had a lengthy conversation with Henry who superseded my expectations with his understanding and thoroughness to resolve several pending issues.
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