EasyRentCars

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6 User Reviews

Sonya - January 16, 2016

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I received the primary easel and spent a whole day trying to assemble it. After voicing my frustration with the customer service department, I was sent another. This remedied the issue in the quick order. The easel is maybe not as refined as I would have preferred. But for the money, it is a good value.

Alejandro Gomez - September 3, 2018

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I haven’t used the rented car yet, but so far everything has been perfect with the booking, options, and so on. It was by far the least expensive choice for rentals. It even has a price drop protection that rebooks the car in case its price goes lower. I believe everything works flawlessly until the end and return of the car.

Walid Douar - September 4, 2018

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Awesome experience. Best price you can find. Picked at the airport dropped off the car at no charge. Clean car very much kept up. Glad to deal with you guys. I will surely use your service again. Thank you.

Geoffrey Mowatt - September 13, 2018

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The price appears to be very competitive, and the rental booking process was simple and clear and was improved notwithstanding when I was informed the expense had decreased after my booking was made, it was simple. I haven’t picked up the vehicle yet, however ideally the pickup, vehicle quality, and drop off is as easy and I will review that once completed.

Bartlomiej Halaczek - September 19, 2018

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There was a booking issue where a convertible was offered, however, it turned out the car rental company I’s identity expected to pick the car from don’t have convertibles in their armada. I needed to take what was ensured, and that was only a compact class car. EasyRentCars were caring enough to discount half of the first charge, which happened quickly after the director looked into my situation. Thank you!!!

Lin Li - November 29, 2019

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AVOID AT ALL COST!
Worst service and exploit on disadvantaged customer. AVOID AT ALL COST. Give zero star if I could.

My fiance and I arrived at SLC on Thanksgiving day. It was snowing heavily but Thrifty ran out of AWD for compact SUV. For safety reasons I requested for order cancellation. After 90 mins of negotiation I finally convinced Thrifty to cancel, but Easyrentcars refused saying that I have passed the starting time by 90 mins. I had to talk to ask for multiple escalations but none was helpful.They didn’t show any interest in my safety, even threatened me that rental terms are legally binding and I was lucky not being fined or sued. Easyrentcars agents were condescending not only to me, but also Thrifty team, not cooperating by raising absurd requests and shouting at the phone. No resolution at the end but 20 days to wait for cancellation “approvals” that can be declined by anyone. Yes Easyrentcars successfully ruined my favorite holiday. They took away my money and quality time with loved ones. Unethical and dishonest company.

AVOID AT ALL COST!
Worst service and exploit on disadvantaged customer. AVOID AT ALL COST. Give zero star if I could.
My fiance and I arrived at SLC on Thanksgiving day. It was snowing heavily but Thrifty ran out of AWD for compact SUV. For safety reasons I requested for order cancellation. After 90 mins of negotiation I finally convinced Thrifty to cancel, but Easyrentcars refused saying that I have passed the starting time by 90 mins. I had to

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